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General Questions

LifeHetu is a mental healthcare platform dedicated to providing accessible and compassionate mental health services. We connect individuals with qualified therapists to help them overcome life’s challenges and improve their well-being.

Anyone seeking support for mental health issues, personal growth, or emotional challenges can benefit from LifeHetu’s services, including individuals, couples, families, and children.

You can start by browsing our list of qualified therapists, scheduling a session, or reaching out to our support team for guidance on finding the right care.

Services and Specializations

LifeHetu offers a wide range of services including individual counseling, couples therapy, family therapy, career counseling, child psychology, and more.

Yes, our therapists specialize in treating a variety of mental health concerns including anxiety, depression, relationship issues, stress management, and personal development.

We offer both online and in-person sessions depending on your location and preference.

Booking and Appointments

Simply visit our website, select a therapist, and book an available time slot. You can also reach out to us for assistance in scheduling.

No, appointments cannot be canceled; it can be rescheduledby contacting our support team. Please review our cancellation policy for more details.

Yes, we send reminders via email to ensure you don't miss your session.

Pricing and Payment

Session prices vary by therapist and service type. You can view each therapist’s rates on their profile.

We accept payments via credit/debit cards, and digital wallets

Yes, we can offer some discount on your first session. Please contact us for a discount code.

Confidentiality and Privacy

We adhere to strict confidentiality policies, ensuring that all client information is protected and kept private.

Absolutely. Our therapists maintain the highest standards of confidentiality as required by professional ethics and legal guidelines.

No, LifeHetu does not share personal or session information with third parties without your consent, unless required by law.

For Mental Healthcare Providers

You can apply to join our network by filling out an application on our website. Our team will get in touch with you.

We provide an integrated platform for managing appointments, accepting payments, and accessing client resources.

LifeHetu offers exposure to new clients, advanced practice management tools, and marketing support to help grow your client base.

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