Terms & Conditions (Mental Healthcare Services)

Last modified on 11 Nov, 2024

Terms and Conditions

Last Updated: 11 Nov, 2024

Welcome to LifeHetu! By using our mental healthcare services, you agree to the following terms and conditions. Please read them carefully to understand your rights and responsibilities when engaging with our services.

1. Acceptance of Terms

By accessing or using the LifeHetu platform and services, you agree to comply with these terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.

2. Services Provided

LifeHetu offers mental health support services, including counseling, therapy sessions, and wellness programs, conducted by qualified professionals. However, LifeHetu is not a crisis or emergency service and does not provide in-person medical treatment for severe mental health conditions. For emergencies, please contact emergency services or seek immediate medical assistance.

3. Eligibility

You must be at least 18 years of age to use LifeHetu's services. By using our platform, you affirm that you are legally eligible to agree to these terms.

4. Privacy and Confidentiality

We prioritize your privacy and adhere to applicable data protection laws. All information shared during sessions is kept confidential, with the following exceptions:

  • If there is a threat to your safety or the safety of others.
  • If we are required to disclose information by law.
For more details, please review our Privacy Policy.

5. User Responsibilities

  • Provide Accurate Information: You are responsible for providing accurate and current information to ensure the effectiveness of our services.
  • Account Security: You are responsible for maintaining the confidentiality of your account and login information.
  • Respectful Interaction: All interactions with our practitioners and team should be respectful and in line with our policies.

13. Contact Us

If you have any questions regarding these terms, please contact us at:
LifeHetu Team
Email: contact@lifehetu.com
Website: https://lifehetu.com

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